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FAQ
Answers and useful information
We offer a wide range of tours and activities, from whale watching and Northern Lights hunting to glacier hiking and ice climbing.
You can book directly on our website or contact our customer support team for assistance.
Our cancellation policy varies depending on the tour or activity you’ve booked. Please refer to our website or contact our customer support team for more information.
We recommend that you dress in layers and wear comfortable, waterproof shoes. Please refer to the specific tour or activity page on our website for more information.
Iceland is a year-round destination, and the best time to visit depends on what you want to see and do. Please refer to our website or contact our customer support team for more information.
We strongly recommend that you purchase travel insurance for your trip to Iceland.
Yes, we offer private tours for individuals and groups of all sizes. Please contact our customer support team for more information.
Many of our tours and activities are suitable for children, but some may have age restrictions. Please refer to the specific tour or activity page on our website or contact our customer support team for more information.
Yes, we offer transportation to and from your hotel or other accommodations within Reykjavík central area for an additional charge.
Yes, we offer discounts for groups of 10 or more. Please contact our customer support team for more information.
We recommend booking as far in advance as possible to ensure availability, especially during peak travel seasons. Please refer to the specific tour or activity page on our website or contact our customer support team for more information.
We strive to make our tours and activities accessible to everyone, but some may not be suitable for people with certain disabilities. Please refer to the specific tour or activity page on our website or contact our customer support team for more information.
Yes, we can customize tours and activities to suit your preferences and needs. Please contact our customer support team for more information.
We accept payment by credit card and bank transfer.
We give our customers the option to either reschedule the tour or get a refund.